IT SYSTEMS OF CONVERSION PROCESSES (STUDY OBJECTIVE 5)

Because of the potentially large number of inventory items maintained by a company and the variety of processing flows that may affect them throughout the conversion process, it is often difficult to keep current inventory and production records with manual systems. IT systems can be a true friend of the conversion process. Recent technological developments have resulted in significant changes in the way that many companies conduct their conversion processes. Computerized systems may provide the following benefits in this process, which result in huge savings in terms of productivity, quality, flexibility, and time:

  • Automatic computation of materials requirements based on sales orders and sales forecasts
  • Systematic scheduling that allows for greater flexibility and increased efficiencies
  • Timely transfer of inventories throughout the process, due to the automatic notification features
  • Validation of data entries that detect errors before they are recorded
  • Automatic updating of inventory status reports that saves time and increases accuracy
  • Automatic preparation of financial accounting entries and cost accounting reports

In addition to these advantages, integration of all or part of the company's processing applications, planning, resource management, operations functions, and cost accounting system will yield even greater benefits in terms of workforce efficiency, paperwork reduction, and other cost reductions.

A computer-based conversion process needs to have a significant amount of data input into the system. All of the information supporting the bill of materials, operations lists, production orders and schedules, routing slips, time sheets, and inventory status reports must be captured by the computer applications. There are many options for inputting this data. It can be keyed in from terminals or preformatted touch screens, scanned in from bar codes or magnetic strips on the inventory items or employee identification cards, or received automatically from integrated systems in the production process. Once the supporting data are entered, the system can automatically generate the documents listed. It can also identify inventory shortages, calculate economic order quantities, dispatch inventory items to be issued into production, and accumulate information to be used for the periodic posting of conversion activities to the general ledger.

A database containing conversion process information must include files for each category of inventory (raw materials, work-in-process, and finished goods) as well as for key transactions that occur, such as the initiation of production orders, materials issuance, labor application, and the accumulation of other costs incurred in the production progress. The inventory files include both standard and actual data. In addition, both inventory and transaction files need to be maintained for each production station at each operating facility.

Computerized systems can have programmed constraints that enhance internal controls over the conversion process. For example, the system may be programmed to issue error reports whenever a work-in-process record is not generated for an existing production order, or when the same operation is performed at multiple production stations, or when a single employee performs incompatible operations. These situations indicate that an error has occurred in the production process. The timely notification can allow for corrections to be made with minimal cost and disruption.

Additional trends in computer systems that enhance the conversion process are described in the following paragraphs.

Computer-aided design (CAD) techniques may be used to enhance the engineering function. CAD software allows engineers to work with advanced graphics at electronic work stations to create 3D models that depict the production environment.

Computer-aided manufacturing (CAM) involves the complete automation of the production process, including the full replacement of human resources with computers. Industrial robots may also be used in a CAM environment. Industrial robots are computers that are programmed to perform repetitive procedures.

THE RERL WORLD

Jean Larrivée Guitars designs and manufactures steel string guitars and mandolins known to produce a distinctively clear sound because of their great structural integrity due to the company's symmetrical bracing system. There are dozens of models manufactured; however, before any of them can be made into an actual product, its design is worked out in CAD drawings. The digitized data from the CAD process is then brought to the factory to be replicated.

Larrivée uses CAD to design many pieces of its instruments, including the neck, bridge, fingerboard, kurfing, rosette, and inlays. For the neck alone, approximately 450 hours of programming time were required to precisely design the piece that would appease both professional guitarists and beginners. Even this considerable investment of time is merely a fraction of what would have been required to achieve such precision without computerization. In addition, through CAD, the cost of drawing blueprints is greatly reduced.

Once the lines of an instrument are drawn in CAD, Larrivée uses a CAM system for cutting the parts. Cutting requires extreme precision, yet Larrivée's use of CAM can actually improve quality and increase efficiency by machining six fingerboards at a time. This makes it possible to free up human resources for more challenging (but less precise) tasks like buffing, fitting, binding, and painting the instruments.

THE REAL WORLD

Wild West Motor Company, a custom motorcycle manufacturer, uses Alias Studio soft ware provided by Autodesk, Inc., for its CAD and CAM processes. This software has played an instrumental role in helping Wild West double production in recent years and spark a corresponding increase in sales.

Wild West uses CAD software to prepare digital models of motorcycle tanks and seats. These models are imported into the CAM system to create solid models of the actual parts or as a starting point for a mold or die. The integration of the two systems allows for easy back-and-forth transfers for making refinements. Paul Seiter, Wild West's founder, estimates that the company saves $75,000, plus weeks—or months—of engineering and production time, for each project now being designed and tooled in-house (compared with the cost of outsourcing those projects). Furthermore, Seiter has challenged the company's engineers to use the software to create innovative styles to incorporate into the company's products in order to build a competitive advantage.

Materials resource planning (MRP) involves the automated scheduling of production orders and movement of materials in the production process.

Manufacturing resource planning (MRP-II) considers all manufacturing resources, rather than focusing on materials. MRP-II systems are an expansion of MRP. MRP-II adds features that provide for the forecasting of capacity requirements and for developing schedules for future production processing.

Enterprise-wide resource planning (ERP) systems have evolved from MRPII. ERP systems integrate all of the conversion processes into a single software program while still meeting the needs of each functional area. In addition to the manufacturing applications included in MRP-II systems, ERP offers additional functions such as purchasing, accounts payable, human resources, and payroll.

Computer-integrated manufacturing systems (CIMs) integrate all of the conversion processes to allow for minimal disruptions due to reporting requirements or inventory movement issues. They are similar to ERP systems in that they integrate all of the functional areas of the conversion process. However, CIMs are unique because they also integrate the financial and cost accounting applications. In the modern business environment, more and more companies are turning to CIMs to gain competitive advantages. CIMs are built upon a network of production equipment that is integrated with the company's computers and record-keeping systems.

Just-in-time (JIT) production systems are concerned with minimizing or eliminating inventory levels and the related costs of maintaining those inventories. This is accomplished by carefully controlling each stage of the production process so that products are completed just in time to sell them. These systems are feasible only when the company has good relationships with reliable vendors (in order to eliminate the need to maintain stock of raw materials) and there are few quality control problems. JIT also requires extensive computer systems to monitor and record the many transactions and data in a JIT system.

The use of radio-frequency identification (RFID) systems within conversion processes are on the rise. RFID uses pin-head-sized tags to monitor and account for inventories through the receiving, stores, production, warehousing, and shipping functions. It can do so without the line-of-sight closeness that is required by bar coding systems. The tags have a silicon chip and tiny antenna that hold and transport identifying data about the inventory item. A tag reader serves as the input device for the computer system that accounts for the inventory. This technology makes it possible to specifically distinguish individual items comprising a company's inventory, thus eliminating the need for cost flow assumptions such as LIFO and FIFO and their related computations. In a manufacturing company, the RFID system can automatically trigger routing slips, update inventory status reports, allocate labor and overhead to inventory units, and monitor the exact location of the related products. With an RFID system, counting inventory and tracking the movement of inventory is much faster, efficient, and accurate. Retail companies are also using RFID to track inventory within their stores. Some stores are taking nightly inventory counts to compare inventory levels to the accounting records.

THE REAL WORLD

In the mid-1960s, most retailers were not yet focused on computerized operations. Although there were only 20 Walmart stores at that time, Sam Walton was already focused on the need to computerize merchandise controls in order to outpace competitors like Kmart, Target, and Woolworth. Sam Walton recruited the top student from IBM's New York training school to come to Bentonville, Arkansas, to lead Walmart's computerization efforts.

Sam Walton's foresight brought unprecedented success. Today, Walmart is known for its sophisticated logistics and just-in-time inventory system. Its computer database is one of the largest in existence for a retail company.

In addition, Walmart uses RFID technology to track and record inventories, and requires that its top suppliers also use RFID. When its suppliers use RFID, it allows Walmart to track purchased items as they are received at distribution warehouses, loaded on trucks, and moved to retail stores. Within the retail stores, it allows workers to easily determine what is on the shelves and what might be missing. For example, they could quickly see which size of Wrangler jeans is out of stock on the shelves. This allows them to quickly restock, which improves sales and leads to more satisfied customers.

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