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Chart of Case Stories
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Chart of Case Stories
by Ralph Kelly, Bernard Mohr, Jane Magruder Watkins
APPRECIATIVE INQUIRY: Change at the Speed of Imagination, SECOND EDITION
Cover
Series page
About Pfeiffer
Dedication
Title page
Copyright page
Chart of Case Stories
CHAPTER 1 The Case for a New Approach to Change
The Emerging Paradigm
The New Sciences
Thinking About Problems Using the New Paradigm
CHAPTER 2 Appreciative Inquiry: History, Theory, and Practice
Defining Appreciative Inquiry
A History of Appreciative Inquiry
AI and the Field of Organization Development
The Relevance of AI to Complex, Transformative Change
AI and the Challenge of Organization Transformation
Complex Change and the Two Gifts of Appreciative Inquiry
The Theoretical Basis for Appreciative Inquiry
Social Constructionism + The Power of Image = AI in Organization Change
What Good Are Positive Emotions?
Case Story
CHAPTER 3 Appreciative Inquiry as a Perspective for Organization Change
The “DNA” of Appreciative Inquiry
The Core Principles of AI
The Five Generic Core Processes for Guiding AI-Based Change
Multiple Models of the Five Generic Core Processes of AI
Skills and Knowledge Needed to Lead AI Processes
Case Story
Case Story
CHAPTER 4 Choose the Positive as the Focus of Inquiry (Define)
Define: Focusing on the Positive
Case Story
Case Story
CHAPTER 5 Inquire into Stories of What Gives Life in the System (Discover)
Rationale for the Use of Stories
A Preparation Workshop to Develop the Customized Interview Protocol and Decide on an Inquiry Process
Interviewer Training
Conclusion
Case Story
Case Story
CHAPTER 6 Locate Themes That Appear in the Stories (Discover)
Identifying Themes
Expanding the Dialogue
Case Story
CHAPTER 7 Create Shared Images for a Preferred Future (Dream)
Articulating the Dream of an Organization’s Future
Examples of Ways to Facilitate Creation of Shared Images
Provocative Propositions
Case Story
Case Story
CHAPTER 8 Innovate Ways to Create That Preferred Future (Deliver)
Organization Design Processes
A Design Framework: The ABC Model
Case Story
Case Story
CHAPTER 9 Valuation
Classical Evaluation
Evaluation from an Appreciative Inquiry Perspective
Case Story
References and Bibliography
About the Authors
Index
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CHAPTER 1 The Case for a New Approach to Change
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Chart of Case Stories
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