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ServiceNow for Architects and Project Leaders
Author Roy Justus , David Zhao
Gain insight and strategic advice for driving value in your organization with this practical guide that condenses a decade of ServiceNow wisdom into the must-know essentials for impactful deploymentsKey FeaturesFocus on what to do when shaping and leading a ServiceNow journeyExplore strategies for m....
Release Date 2022/12 -
Author Tim Woodruff
IT service management automation at your fingertipsAbout This BookLearn to leverage ServiceNow's capabilities for improved IT automation by following step-by-step, practical instructionsBuild core administration, development, and maintenance skills with IT service....
Release Date 2018/06 -
Author Brian Sutton , Robina Chatham
The development of technical leadership capabilities is often overlooked as a training requirement in organisations but these are key to business success. In this book, management experts Brian Sutton and Robina Chatham describe six management techniques including ....
Release Date 2018/02 -
Mastering ServiceNow Scripting
Author Andrew Kindred
Understand the ServiceNow scripting and build an efficient customized ServiceNow instanceAbout This BookCustomize your ServiceNow instance according to your organization's needsLearn to work with inbuilt JavaScript APIs in ServiceNowTake your ServiceNow experience....
Release Date 2018/02 -
ServiceNow Application Development
Author Sagar Gupta
Develop and extend efficient cloud-native applications with ServiceNowAbout This BookBuild and customize your apps and workflows to suit your organization's requirementsPerform in-depth application development from designing forms to writing business rules, client....
Release Date 2017/09 -
ServiceNow IT Operations Management
Author Ajaykumar Guggilla
Align your business requirements with IT by implementing ServiceNow IT Operations with ease.About This BookWritten to the latest specification, it will cover basic to advanced concepts and architecture.Take a service-centric approach to operations management and co....
Release Date 2017/04 -
Spinning Up ServiceNow: IT Service Managers' Guide to Successful User Adoption
Author Gabriele Kahlout
Learn how to onboard ServiceNow ITSM tools by evangelizing, educating, and coordinating your organization's service desk, developers, and stakeholders. Drawing on his own story of lessons learned in spinning up the adoption of ServiceNow throughout the Al Jazeera ....
Release Date 2017/03 -
Author Tim Woodruff
IT Service management at your fingertipsAbout This BookLeverage ServiceNow's capabilities to achieve improved service management and excellent results in your IT operations by following step-by-step, practical instructionsBuild core administration, management, and....
Release Date 2017/03 -
Mastering ServiceNow - Second Edition
Author Martin Wood
Unleash the full potential of ServiceNow from foundations to advanced functions, with this hands-on expert guide fully revised for the Helsinki versionAbout This BookGive your ServiceNow Helsinki implementation a powerful kick-start by understanding the deep capabi....
Release Date 2016/10 -
Mastering the Fujifilm X-Pro 1
Author Rico Pfirstinger
Mastering the Fujifilm X-Pro 1 provides a wealth of experienced-based information and insights for owners of the new X-Pro 1 camera. Readers will learn about the features and capabilities of the X-Pro 1 and will discover numerous tips and tricks for how to maximize ....
Release Date 2013/01 -
Author Alan Hart , Bob Johnson
Managing Operations is a concise guide to the fundamentals of operations management. Using examples and case studies from public, private and voluntary sector organizations, this book will enable managers to develop their competency to an excellent standard in....
Release Date 2007/06