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Healthcare Informatics

Stephan P. Kudyba

Structured Development for Real-Time Systems

Paul T. Ward, Stephen J. Mellor

SPIN Selling

Neil Rackham

The Charismatic Leader: Behind the Mystique of Exceptional Leadership

Rabindra N. Kanungo, Jay A. Conger

Preventing Derailment: What To Do Before It's Too Late

Robert Eichinger, Michael Lombardo

From Selling to Managing

Ronald Brown

How To Build High-Performance Teams

Donald H Weiss

Successful Team Building

Thomas L. Quick

Readings in Innovation

David A. Hills, Stanley S. Gryskiewicz

Great Customer Service on the Telephone

Kristen Anderson

What Managers Do, Fourth Edition

Harold L Gilmore, William R Allen

Essential Matters: A History of the Cryptographic Branch of the People's Army of Viet-Nam, 1945-1975

David W. Gaddy

Making Common Sense: Leadership as Meaning-making in a Community of Practice

Charles J. Palus, Wilfred H. Drath

The New Science of Technical Analysis

Thomas R. DeMark

Lessons in Estimation Theory for Signal Processing, Communications, and Control, Second Edition

Jerry M. Mendel - Department of Electrical Engineering, University of Southern C

Improving Performance: How to Manage the White Space on the Organization Chart

Alan P. Brache, Geary A. Rummler

Conducting a Mini Needs Assessment—Instructional Systems Development

Kavita Gupta Consultant

Using an Art Technique to Facilitate Leadership Development

Cheryl De De Ciantis

Evolving Leaders: A Model for Promoting Leadership Development in Programs

Wilfred H. Drath, Charles J. Palus

Power & Politics in Project Management

Jeffrey K. Pinto

Forceful Leadership and Enabling Leadership: You Can Do Both

Robert Kaplan

The SPIN Selling Fieldbook: Practical Tools, Methods, Exercises and Resources

Neil Rackham

The Adventures of Team Fantastic: A Practical Guide for Team Leaders and Members

Glenn L. Hallam

The Abilene Paradox and Other Meditations on Management

Jerry B. Harvey

Managerial Promotion: The Dynamics for Men and Women

Kathy E. Kram, Patricia J. Ohlott, Marian N. Ruderman

Newnes Digital Logic IC Pocket Book

R MARSTON

Generation to Generation: Life Cycles of the Family Business

Ivan Lansberg, Marion McCollom Hampton, John A. Davis, Kelin E. Gersick

How to Design an Effective System for Developing Managers and Executives

George Hollenbeck, Maxine Dalton

Ten Minute Guide to Excel 97

Jennifer Fulton

The Manager's Pocket Guide to Performance Management

Sharon G. Fisher

Healthcare Informatics

Author Stephan P. Kudyba
Release Date -0001/11
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Structured Development for Real-Time Systems

Author Paul T. Ward , Stephen J. Mellor
Release Date 1986/06
In the first two volumes of Structured Development for Real Time Systems, authors Paul Ward and Stephen Mellor described a comprehensive modeling notation and a set of guidelines for using the notation to build an essential model. In this final volume, the guideline....
SPIN Selling

Author Neil Rackham
Release Date 1988/05
The international bestseller that revolutionized high-end selling!Written by Neil Rackham, former president and founder of Huthwaite corporation, SPIN Selling is essential reading for anyone involved in selling or managing a sales force. Unquestionably the best-doc....
The Charismatic Leader: Behind the Mystique of Exceptional Leadership

Author Rabindra N. Kanungo , Jay A. Conger
Release Date 1988/08
Find out what really makes charismatic leaders tick. Here, author Jay Conger analysis the things leaders do that make their subordinates more self-assured, optimistic and productive. He reveals how the charismatic leader's qualities can revitalize organizations dam....
Preventing Derailment: What To Do Before It's Too Late

Author Robert Eichinger , Michael Lombardo
Release Date 1989/01
Many new managers rely too heavily on the technical or problem-solving strengths that have propelled them upward and fail to understand that new skills are required to continue to be effective as managers. The problem arises for both individual and organizational re....
From Selling to Managing

Author Ronald Brown
Release Date 1990/08
The sudden transformation from player to coach is a dramatic one, and managers are usually expected to make the transition under their own steam. This dilemma is faced by many high-powered salespeople. A compact primer on making the difficult move from a narrow i....
How To Build High-Performance Teams

Author Donald H Weiss
Release Date 1991/11
Here’s a step-by-step process to recruit, empower and lead teams.
Successful Team Building

Author Thomas L. Quick
Release Date 1992/04
Working in teams brings benefits to both team members and organizations for which they work. If you are a team leader, you know that getting commitment isn't always easy. SUCCESSFUL TEAM BUILDING shows you how to motivate team members, and so reap the benefits. Yo....
Readings in Innovation

Author David A. Hills , Stanley S. Gryskiewicz
Release Date 1992/06
Each year from 1978 through 1987 the Center for Creative Leadership hosted an event called Creativity Week, during which a select group of researchers and practitioners would get together for a high-energy exchange of ideas on organizational creativity. Discussions....
Great Customer Service on the Telephone

Author Kristen Anderson
Release Date 1992/11
First impressions are often lasting impressions. How customers are treated on the phone can quickly turn them into either an ex-customer or a customer for life. This thorough, quick-reading guide shows anyone who uses the phone -- from salesperson to manager to sec....
What Managers Do, Fourth Edition

Author Harold L Gilmore , William R Allen
Release Date 1993/11
Techniques for better planning, organizing, directing, staffing and controlling.
Essential Matters: A History of the Cryptographic Branch of the People's Army of Viet-Nam, 1945-1975

Author David W. Gaddy
Release Date 1994/01
A translation of cryptologic documents and directives used by the North Vietnamese during the years of conflict.
Making Common Sense: Leadership as Meaning-making in a Community of Practice

Author Charles J. Palus , Wilfred H. Drath
Release Date 1994/06
A prevalent way of viewing leadership is as a process of social influence. In this report, the authors offer an alternative perspective: seeing leadership as a process of social meaning-making. The practical and research implications of such a view are considered. ....
The New Science of Technical Analysis

Author Thomas R. DeMark
Release Date 1994/09
From the Foreword by John J. Murphy "DeMark's work as a consultant has been restricted to large institutions and many of the legendary traders in the world today. By sharing his creative ideas with us, as well as his passion for precision and improvement, Tom DeMar....
Lessons in Estimation Theory for Signal Processing, Communications, and Control, Second Edition

Author Jerry M. Mendel - Department of Electrical Engineering , University of Southern C
Release Date 1995/03
Estimation theory is a product of need and technology. As a result, it is an integral part of many branches of science and engineering. To help readers differentiate among the rich collection of estimation methods and algorithms, this book describes in detail many o....
Improving Performance: How to Manage the White Space on the Organization Chart

Author Alan P. Brache , Geary A. Rummler
Release Date 1995/05
Streamline the processes vital to optimum performanceWith over 100,000 copies sold worldwide, Improving Performance is recognized as the book that launched the Process Improvement revolution. It was the first such approach to bridge the gap between organization stra....
Conducting a Mini Needs Assessment—Instructional Systems Development

Author Kavita Gupta Consultant
Release Date 1995/06
This issue defines a mini needs assessment as a process for identifying problems and solutions in a condensed period of time. It outlines a process model and guidelines for implementing the model and offers a mini need assessment stakeholders interview guide and sam....
Using an Art Technique to Facilitate Leadership Development

Author Cheryl De De Ciantis
Release Date 1995/10
As a part of the effort to find new ways to promote the development of leadership, trainers have begun to make use of artistic activities. One such activity is the touchstone exercise, in which people create sculptures that represent their vision and purpose as lea....
Evolving Leaders: A Model for Promoting Leadership Development in Programs

Author Wilfred H. Drath , Charles J. Palus
Release Date 1995/10
Although leadership development is widely acknowledged as important, our understanding of it is largely implicit. This has made programs that seek to promote it difficult to design and implement, and challenging to evaluate effectively. The model presented in this ....
Power & Politics in Project Management

Author Jeffrey K. Pinto
Release Date 1996/01
Power and Politics in Project Management offers you something that is immediately useful in your day-to-day business dealings-a better and more sensitive set of warning signals for spotting and reacting appropriately to unseemly political ploys. Pinto presents a co....
Forceful Leadership and Enabling Leadership: You Can Do Both

Author Robert Kaplan
Release Date 1996/05
Leaders need to be forceful--to assert themselves and their capabilities and to push others to perform. Leaders also need to be enabling--to tap into and bring out the capabilities of others. The problem is that many executives see forceful leadership and enabling ....
The SPIN Selling Fieldbook: Practical Tools, Methods, Exercises and Resources

Author Neil Rackham
Release Date 1996/06
Put into practice today's winning strategy for achieving success in high-end sales!The SPIN Selling Fieldbook is your guide to the method that has revolutionized big-ticket sales in the United States and globally. It's the method being used by one-half of all Fort....
The Adventures of Team Fantastic: A Practical Guide for Team Leaders and Members

Author Glenn L. Hallam
Release Date 1996/06
Using imaginative examples, this entertaining and informative book looks at the ways anyone who is part of a team can help improve its performance. The reader travels through time and space with Team Fantastic--in the Brazilian jungle looking for a cache of diamond....
The Abilene Paradox and Other Meditations on Management

Author Jerry B. Harvey
Release Date 1996/08
Faulty decision-making can have dire consequences, and when it comes to group decisions, the challenges are even greater. Join Dr. Jerry B. Harvey as he clearly illustrates why no organization wants to find themselves goin' to Abilene.See how group dynamics can kee....
Managerial Promotion: The Dynamics for Men and Women

Author Kathy E. Kram , Patricia J. Ohlott , Marian N. Ruderman
Release Date 1996/08
There are subtle but potent differences in the ways decisions are made to promote men and women. This publication looks at these differences through a study conducted at one Fortune 500 company. It discusses the several ways that the promotion decision process can ....
Newnes Digital Logic IC Pocket Book

Author R MARSTON
Release Date 1996/10
This handy reference guide to modern '74'- series and '4000'- series digital ICs presents 620 useful and carefully selected circuits, diagrams, graphs and tables, supported by informative text and captions. Detailed descriptions of and practical applicatio....
Generation to Generation: Life Cycles of the Family Business

Author Ivan Lansberg , Marion McCollom Hampton , John A. Davis , Kelin E. Gersick
Release Date 1996/10
Generation to Generation presents one of the first comprehensive overviews of family business as a specific organizational form. Focusing on the inevitable maturing of families and their firms over time, the authors reveal the dynamics and challenges family business....
How to Design an Effective System for Developing Managers and Executives

Author George Hollenbeck , Maxine Dalton
Release Date 1996/10
Managers and executives do not typically become more effective as the result of a single training program or other intervention. Rather, development requires a range of ongoing and integrated activities. Drawn from CCL's "Tools for Developing Successful Executives"....
Ten Minute Guide to Excel 97

Author Jennifer Fulton
Release Date 1996/12
The 10 Minute Guide to Excel 97 offers simple, practical help for busy people who need fast results. Through goal-oriented, 10-minute lessons, you'll learn all the essential tasks for creating powerful worksheets. 10 minutes is all you'll need to create and custom....
The Manager's Pocket Guide to Performance Management

Author Sharon G. Fisher
Release Date 1997/01
Every company wants and needs productive, skilled employees. Investing in a work force that can help your business keep pace with the competition may be the most important strategic decision you make. The Manager's Pocket Guide to Performance Management clearly spe....

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