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Book Description

This book explains the principles of IT-related project management, including project planning, monitoring and control, change management, risk management and communication between project stakeholders. Each chapter includes an overview of the learning objectives, detailed discussion of the syllabus content, activities and multiple choice questions for self-assessment in line with the BCS Foundation Certificate in IS Project Management. This new edition introduces the latest project management thinking, terminology and standards. ---- "The structured approach, with clearly laid out learning objectives, will appeal to trainers and academics as well as practitioners, and the content is lucidly written and supported by some excellent diagrams. This practical book hits several important targets and is a valuable update of a popular standard text." - Miles Shepherd, Vice President, Association for Project Management (APM) ---- "This is a project manager’s 'must-have' book, and a great testimony to the author team’s hard work in pulling together a wealth of practical advice for aspiring and current project managers. 10/10!" - George Williams MBCS CITP, Management Consultant

Table of Contents

  1. Front Cover
  2. Half-Title Page
  3. BCS, THE CHARTERED INSTITUTE FOR IT
  4. Title Page
  5. Copyright Page
  6. Contents
  7. Figures and tables
  8. Useful websites
  9. Acknowledgements
  10. Preface
  11. 1. PROJECTS AND PROJECT WORK
    1. Learning outcomes
    2. 1.1 Projects
    3. 1.2 Successful projects
    4. 1.3 Project management
    5. 1.4 System development life cycle
    6. 1.5 Project management and the development life cycle
    7. 1.6 Elements of project management
    8. 1.7 Development process models
    9. 1.8 Project plans
    10. 1.9 The business case and benefits management
    11. 1.10 Transition strategies
    12. 1.11 Post-implementation review
    13. Sample questions
    14. Pointers for activities
  12. 2. PROJECT PLANNING
    1. Learning outcomes
    2. 2.1 Introduction
    3. 2.2 Approaches to planning
    4. 2.3 Product flow diagram
    5. 2.4 Activity planning
    6. 2.5 Resource allocation
    7. 2.6 Using software tools for planning
    8. Sample questions
    9. Pointers for activities
  13. 3. MONITORING AND CONTROL
    1. Learning outcomes
    2. 3.1 Introduction
    3. 3.2 The project control cycle
    4. 3.3 Monitoring progress
    5. 3.4 Applying control
    6. 3.5 Purpose and types of reporting
    7. 3.6 Taking corrective action
    8. 3.7 Graphical representation of progress information
    9. Sample questions
    10. Pointers for activities
  14. 4. CHANGE CONTROL AND CONFIGURATION MANAGEMENT
    1. Learning outcomes
    2. 4.1 Introduction
    3. 4.2 Definition of change
    4. 4.3 Change control roles and responsibilities
    5. 4.4 The change control process
    6. 4.5 Configuration management
    7. Sample questions
    8. Pointers for activities
  15. 5. QUALITY
    1. Learning outcomes
    2. 5.1 Introduction
    3. 5.2 Definitions of quality
    4. 5.3 Quality characteristics
    5. 5.4 Quality criteria
    6. 5.5 Quality control versus quality assurance
    7. 5.6 Quality planning
    8. 5.7 Detecting defects
    9. 5.8 Dynamic testing
    10. 5.9 Evaluating suppliers
    11. 5.10 ISO 9001:
    12. Sample questions
    13. Pointers for activities
  16. 6. ESTIMATING
    1. Learning outcomes
    2. 6.1 Introduction
    3. 6.2 What we estimate and why it is important
    4. 6.3 Expert judgement
    5. 6.4 Bottom-up and top-down approaches
    6. 6.5 A parametric approach
    7. 6.6 Estimating by analogy
    8. 6.7 Checklist
    9. Sample questions
    10. Pointers for activities
  17. 7. RISK
    1. Learning outcomes
    2. 7.1 Introduction
    3. 7.2 Risk management
    4. 7.3 Identifying risks
    5. 7.4 Assessing the risk
    6. 7.5 Quantitative approaches to risk
    7. 7.6 The qualitative approach to project risk assessment
    8. 7.7 Deciding the appropriate actions
    9. 7.8 Planning, monitoring and control
    10. 7.9 Summary
    11. Sample questions
    12. Pointers for activities
  18. 8. PROJECT ORGANISATION
    1. Learning outcomes
    2. 8.1 Introduction
    3. 8.2 Programmes and projects
    4. 8.3 Identifying stakeholders and their concerns
    5. 8.4 The organisational framework
    6. 8.5 Desirable characteristics of a project manager
    7. 8.6 Project support and management offices
    8. 8.7 Project team
    9. 8.8 Matrix management
    10. 8.9 Team building
    11. 8.10 Team dynamics
    12. 8.11 Management styles
    13. 8.12 Communication methods
    14. 8.13 Conclusion
    15. Sample questions
    16. Pointers for activities
  19. Answers to sample questions
  20. Bibliography
  21. Index
  22. Back Cover